Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-body-shop-consultations.collision-talk.com! We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines the comprehensive approach we take to protect personal data, in compliance with numerous privacy laws worldwide, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its counterparts in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at http://auto-body-shop-consultations.collision-talk.com
  • Any applications or services offered through our platform
  • All interactions with our users, whether on our websites, via emails, calls, or text messages
  • The collection, storage, and processing of personal data as described below.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site, as they follow their own privacy guidelines.

Processing Activities

This Privacy Policy outlines the activities we engage in when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Statement.
  3. Engage with us through communications like newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various forms of personal data to enhance your experience and improve our services. This includes:

  1. Account Information: Details associated with your user account, such as usernames, passwords, and account settings.
  2. Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  3. Financial Information: Data related to your financial status or transactions, which may be used for analytical purposes.
  4. Purchase Information: Records of products or services purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device ID, and location data.
  6. Location Data: Information about your physical location when using our geo-services.
  7. Feedback: Your comments, suggestions, and reviews to improve our services.
  8. Social Media Information: Details obtained from social media platforms when you interact with us on these sites.
  9. Product Information: Data related to products you view or purchase, including preferences and customization options.

We gather this data through direct user input, interactions with our services, and automated technologies like cookies. Additionally, we may receive personal data from third parties who assist in providing our services, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

  1. Strictly Necessary: Ensuring basic functionalities of our website and applications.
  2. Preferences: Memorizing user preferences and settings.
  3. Analytics: Gathering statistical data about user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for legal requirements and the duration it takes to fulfill the purpose for which it was collected. Once the purpose is achieved or the data is no longer needed, we delete or anonymize it securely.

Security Measures

The security of your personal data is a top priority. We implement robust organizational safeguards and security measures, including:

  • Encrypted communication protocols to protect data during transmission.
  • Secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or store personal data from minors, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Deleting or anonymizing personal data upon certain requests.
  • Restriction: Limiting the use or processing of your personal data in specific circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your personal data for legitimate interests.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or have data-related questions, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or data-related concerns, please reach out to us:

We value your trust in our privacy practices and are committed to providing a secure and transparent online experience.